The PlayStation 5 has brought gamers into a new era of immersive graphics, lightning-fast load times, and smooth gameplay. However, like any piece of advanced technology, it isn’t free from technical hiccups. One problem that frustrates many players is PS5 HDMI handshake issues. These errors often show up as “no signal,” black screens, or port errors when connecting the console to a TV or monitor.
If you’ve been dealing with HDMI handshake problems, don’t worry—you’re not alone. This guide will explain what causes these issues and provide proven fixes so you can get back to gaming without interruptions.
What Are PS5 HDMI Handshake Issues?
An HDMI handshake occurs when your PS5 and your display device (such as a TV or monitor) exchange information to establish a secure and compatible connection. This handshake ensures that the video and audio signals are properly transmitted.
When something goes wrong during this process, you’ll see symptoms such as:
No signal displayed on the screen.
A sudden black screen while gaming.
“HDMI port not detected” errors.
Flickering or unstable visuals.
These handshake problems usually stem from miscommunication between the PS5 and the display device, faulty cables, or hardware issues.
Common Causes of HDMI Handshake Errors
Understanding the root cause helps in finding the right solution. Some of the most frequent reasons include:
Faulty HDMI cable – Damaged or low-quality cables can disrupt signal transmission.
Incompatible TV settings – Resolution or refresh rate mismatches may cause handshake failures.
Outdated firmware – Both the PS5 and TV may need updates to improve compatibility.
Loose or damaged HDMI ports – Wear and tear can cause poor connections.
HDCP conflicts – High-bandwidth Digital Content Protection sometimes interferes with the handshake process.
Step-by-Step Fixes for PS5 HDMI Handshake Issues
1. Check and Replace the HDMI Cable
The simplest fix is to test your HDMI cable. The PS5 supports HDMI 2.1 for 4K and 120Hz gaming, so make sure your cable meets that standard. Try swapping with a certified high-speed HDMI cable and check if the signal stabilizes.
2. Use a Different HDMI Port on Your TV
Most modern TVs have multiple HDMI ports, but not all support the same features. For example, only one port may support 4K at 120Hz. Switch the PS5 to a different HDMI input and test the performance.
3. Restart and Power Cycle Your Devices
A power cycle often resolves handshake issues. Turn off your PS5 and TV, unplug them for a few minutes, then reconnect and restart. This resets the handshake process and can clear temporary glitches.
4. Adjust Video Output Settings
If the PS5 is set to a resolution or refresh rate unsupported by your TV, you’ll encounter black screens. To fix this:
Boot the PS5 into Safe Mode by holding the power button until you hear a second beep.
Select Change Video Output.
Manually lower the resolution to something your TV supports (such as 1080p or 4K at 60Hz).
This forces compatibility and often restores the signal.
5. Disable HDCP Temporarily
HDCP (High-bandwidth Digital Content Protection) is designed to prevent content piracy but can sometimes cause handshake failures. To disable it:
Go to Settings > System > HDMI > Enable HDCP and toggle it off.
Restart your console and check the connection.
Note: Some apps like Netflix may require HDCP to stream protected content.
6. Update Firmware on PS5 and TV
Outdated system software can contribute to HDMI problems. Ensure your PS5 is running the latest firmware. Likewise, check your TV’s settings menu for software updates. Manufacturers often release patches to fix HDMI-related bugs.
7. Test with Another Display Device
To rule out your TV as the issue, connect the PS5 to a different display, such as a computer monitor. If the problem disappears, your TV settings or hardware may be the cause.
8. Inspect HDMI Ports for Damage
If the PS5 HDMI port is loose, bent, or damaged, it may prevent a proper handshake. Shine a flashlight into the port to check for debris or bent pins. If damage is present, you may need professional repair or port replacement.
9. Use an HDMI Switch or Splitter
Sometimes using an HDMI switch or splitter can bypass handshake conflicts between the PS5 and certain TVs. While not a guaranteed fix, this can stabilize the signal in some cases.
10. Factory Reset as a Last Resort
If none of the above works, consider resetting your PS5 to factory settings. Backup your data first, then go to Settings > System Software > Reset Options > Reset Your Console. This step clears deep system-level conflicts but should be your last resort.
Preventing HDMI Handshake Problems in the Future
While you can’t avoid every issue, the following tips reduce the chances of running into HDMI errors again:
Always use certified HDMI 2.1 cables for 4K gaming.
Connect your PS5 directly to the TV instead of through AV receivers or soundbars (unless they fully support HDMI 2.1).
Keep both your console and display updated with the latest firmware.
Avoid frequently plugging and unplugging cables to reduce port wear.
Ensure your PS5 has proper ventilation to prevent overheating, which can sometimes cause signal disruptions.
When to Seek Professional Help
If your PS5 still won’t display correctly after trying all the fixes, you may be dealing with a hardware failure. A damaged HDMI port is a common issue, especially if the cable has been accidentally yanked out. In such cases, professional repair or replacement is necessary. Contact Sony Support or a certified technician for further assistance.
Final Thoughts
Experiencing PS5 HDMI handshake issues can be frustrating, especially when you’re eager to jump into your favorite games. Fortunately, most problems are caused by simple factors like faulty cables, mismatched settings, or outdated software. By following the troubleshooting steps—checking cables, adjusting video settings, disabling HDCP, and updating firmware—you can often fix the issue without needing repairs.
If the problem persists, it may be time to consult a professional for port replacement. With the right care and setup, you’ll ensure your PS5 delivers the high-quality visuals and smooth performance it was designed for.